What is your turnaround time?
Non-custom items shipped within Canada should take approximately 8-10 business days to account for shipping and handling. Local pickup orders should be ready in about two business days.
Custom orders are usually finished two weeks from the approval of a mockup then would be available for local pickup or if the orders needs to be shipped, it may take an additional 5-7 business days within Canada. For anything custom, it is a good idea to reach out to us at least a month before your deadline to make sure there’s enough time for us to make mockups for you and for you to review and approve them.
How long will it take you to restock an item that is out of stock?
Generally speaking, it takes us about two weeks to restock an item.
What if I have a treaty status card?
In-store you can present your card if you are doing local pickup. For online orders, you will need to email firstname.lastname@example.org with a photo copy of the front and back of your card and any information on your order to help us identify what order it is for.
Where are you located?
Swan Lake First Nation
100-300 Alpine Way, Headingley, MB
What if I have any questions that are not covered here?
You can call us by phone at 1-844-504-9595 or by email at email@example.com
What are your Christmas hours?
We will be closed from December 27 – January 3, reopening on January 4.